Northspan Systems helps local businesses build powerful online reputations through automated Google review management. We make it effortless to collect authentic reviews, respond professionally, and turn satisfied customers into loyal advocates.
Our platform handles everything—from personalized review requests via text and email to AI-powered responses and smart routing that filters feedback. You focus on running your business while we ensure your reputation grows consistently.
Serving businesses in the Washington, DC metro area and beyond, we've helped companies like Spotless Glo Cleaning Services and Johnson's Music Lessons maintain strong online presences since 2017. With plans starting at $99/month and a 14-day free trial, there's no risk and no long-term commitment.
Get in TouchSend personalized review invitations via text or email after every customer interaction. Our system automates the outreach so you never miss an opportunity to collect feedback.
Every review gets a personalized, professionally-written response. Our AI technology handles replies automatically, saving you time while maintaining authenticity and engagement.
Guide satisfied customers to Google while filtering negative feedback for private resolution. This strategic approach protects your public rating while addressing concerns directly.
Improve your visibility in local search results and help customers find your business. We optimize your Google Business Profile and reputation signals to boost rankings.
Automatically repurpose your best reviews across social media channels. Turn customer testimonials into compelling social proof that attracts new business.
Seamlessly connect our review platform with your existing customer management system. Trigger review requests based on transactions, appointments, or custom workflows.